Can’t Make It into the Office? Your Pediatrician Can Make a House Call... Virtually!
With a telehealth visit you have the convenience of seeing your own pediatrician in Portland without leaving your home. These visits can be done using a phone or laptop. When scheduling your appointment just let us know if you would like to attend it virtually.
All you need to do for your telehealth visit is to provide us with your preferred method of visit invitation, either mobile number or email address. Before your scheduled visit, a Medical Assistant will call you and collect the same information they do at an in-office visit. The pediatrician will send you a link for the visit via your preferred method and you can join the visit by clicking on the link and following the prompt.
Here is a video for patients on how to use our telehealth platform:
https://www.youtube.com/watch?v=3en1eqvjI8Q
Telehealth FAQs
Many appointments can be done virtually. When visits require a more in-depth physical exam, vital sign measurement or testing they should be scheduled in-office. Well-Visits are not offered virtually, as they require all of the above and often vaccines as well.
If for any reason during a telehealth visit we feel we are unable to do a thorough enough assessment, we will ask you to schedule an in-person visit in the office.
These are some of the visit types that can be done over telehealth.
- Behavioral and Mental Health Visits
- Medication Recheck Visits
- Follow-Up Visits
Find a place that gives you enough privacy and is free from distractions. A private space is especially important for mental health visits.
Choose a space with good lighting that allows your child to get close to the camera. Using a smartphone is helpful for switching to the back camera in order to use the flashlight and aim the camera in your child's throat or at their rash. Removing onesies from little ones before the visit will make it easier if we need to see their breathing.
Be sure to have good wifi access, and charge your device before the visit.
Call us if you have any difficulties signing on or connecting to the visit. A strong Wifi signal is helpful. Please do not join a visit while driving; we can reschedule to a later time.
Visit copays can be made via the patient portal, Online Bill Pay or over the phone.
