Non-Discrimination Policy

Non-Discrimination Policy

East Portland Pediatric Clinic, P.C.  complies with all applicable federal civil rights laws, including Section 1557 of the Affordable Care Act (Section 1557). East Portland Pediatric Clinic, P.C.  does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)) [optional: (or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes).][1]

In compliance with Section 1557 and other federal civil rights laws, we provide individuals the following in a timely manner and free of charge:

  • Language assistance East Portland Pediatric Clinic, P.C. will provide language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) to ensure meaningful access to our programs, activities, services, and other benefits. Language assistance services may include:
    • Electronic and written translated documents
    • Qualified interpreters
    • Qualified bilingual/multilingual staff
  • Appropriate auxiliary aids and services. East Portland Pediatric Clinic, P.C. will provide appropriate auxiliary aids and services when possible for individuals with disabilities (including individuals’ companions with disabilities) to ensure effective communication.  Appropriate auxiliary aids and services may include:
    • Qualified interpreters, including American Sign Language interpreters
    • Video remote interpreting
    • Information in alternate formats (including but not limited to large print, recorded audio, and accessible electronic formats)
  • Reasonable modifications. East Portland Pediatric Clinic, P.C. will provide reasonable modifications for qualified individuals with disabilities, when necessary to ensure accessibility and equal opportunity to participate in our programs, activities, services, or other benefits.

For additional assistance, you may also contact the covered entity’s Section 1557 Coordinator (Beth) by calling (503) 255-3544 or emailing at [email protected].

If you believe East Portland Pediatric Clinic, P.C.  has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can:

  1. File a grievance with East Portland Pediatric Clinic, P.C.
  2. File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Electronically: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Via mail:             

U.S. Department of Health & Human Services
200 Independence Avenue, S.W. – 509F
Washington, D.C. 20201

[1] The enumeration following 92.101(a)(2) is recommended but not required.