You are responsible for deductibles, co-pays, non-covered services, coinsurance and items considered “not medically necessary” by your insurance company. You will be asked to pay co-payments and deductible amounts as services are rendered. Please contact your insurance company to determine if we are a preferred provider on your plan and be aware of your benefits. It is not possible for our staff to know all patient benefits. The remaining balance should be paid within 30 days of receipt of EPPC statement. If you make a payment exceeding your balance, it is your responsibility to watch your insurance explanation of benefits and ask us for a refund when due. We will attempt to contact you if this should occur. Accounts with personal credit balances will not be refunded unless all other charges have been processed by insurance.
As a courtesy, we will bill your primary and secondary insurance carrier for you if we are contracted on your plan. Providing correct insurance billing information is the responsibility of the parent/patient. Patients are required to present current insurance identification card(s) to each appointment.
- HMO/PPO Plans: HMO/PPO co-payments and deductibles are due at the time of each visit.
- OREGON MEDICAID: We will run eligibility on the day of each of your visits. If for any reason your eligibility is inactive, you will be responsible for your visit. EPPC is not contracted with all OHP plans.
- WORKERS’ COMPENSATIONS: EPPC does not provide care for Worker’s Compensation claims. Be certain to notify the front desk at each appointment if your visit is due to an injury covered by Workers’ compensation.
- MOTOR VEHICLE OR OTHER LIABILITY CLAIMS: East Portland Pediatric Clinic, P.C. will not bill insurance carriers for liability claims. While we understand that settlements for these claims may take many months, full payment for the visit(s) must be made at the time of service.